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Over summer, the wheels of the leisure travel industry started turning again, both domestically and internationally – many people took staycations in the UK while some ventured overseas.  As leisure travel has increased, we have seen the use of ground transport...

Typically, Procurement functions operate within a limited transactional based mandate: to purchase goods and services. By contrast World class Procurement organisations have a far broader and commercially based remit extending to areas of spend such as: strategic...

In the current economic climate with organisations facing continued challenges around profit enhancement, margin focus and achieving greater capability, there has never been a better opportunity for procurement to raise its game to offer a greater return for...

Cost based transformation in its broadest sense is more than just the procurement of goods and services; it is an opportunity for an organisation to become a world class leader. And now perhaps more than ever, if considered and operated correctly with the right...

A few weeks ago, from the comfort of my home office, I attended the virtual ITM Conference. Conversations over the two days focused largely on the state of the business travel sector during the Covid-19 crisis, with an eye on how...

It was the Autumn of 1981 and I had just been appointed as the manager of a soon to be opened American Express office in Union Street, Aberdeen, at the tender age of 25. I was busy trying to break into what was already a mature market and well-served by the travel...

Ground transportation is a key link in any business travel programme – and the rise of ride-hailing services and app-based booking has turned this part of the industry on its head, offering travellers and corporates faster and more convenient ways of getting from A to...

The business traveller of today looks a lot different to the one that was around even a decade ago. With an average age of 27, the new generation of travellers are a young, digitally minded group who have changing expectations and habits. This is pushing the industry...

It was interesting to read about Google’s plans to change the booking experience for consumers recently. The search giant announced it is bundling a range of its trip-planning tools together – meaning users will be able to book their flight, hotel and access Google’s...

The transport industry continues to evolve at breakneck speed, with new digital tools and innovations constantly coming to market. As attitudes to travel change and transport solutions become ever more integrated, expect to see some significant changes in business...